[AITRIOS] メンテナンス中にカメラのDisconnectedが発生しました / A camera disconnection occurred during the system maintenance.

Incident Report for AITRIOS System

Monitoring

2026年3月23日からのエッジAIセンシングサービスのシステムメンテナンス作業中、3月24日（火曜日）19:40～20:55（日本時間）の時間帯にカメラがDisconnectedになる事象が発生しました。
既にサービスは復旧しており、Consoleから切断されたカメラは自動的に復帰しますが、Disconnectedの期間中は推論データ等が保存されていない可能性があります。

During the system maintenance of Edge AI Sensing Service conducted since March 23, 2026, a camera disconnection occurred between 10:40 and 11:55 (UTC) on Tuesday, March 24.
The service has now been fully restored, and any cameras that were disconnected from the Console have been automatically reconnected. However, please note that inference data and related information may not have been recorded during the disconnection period.

Posted Mar 25, 2026 - 04:42 UTC

This incident affects: Console (Console JP/ASIA Region, Console US Region, Console EMEA Region).